CloudPOS SDK
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      • Install Terminal USB Drivers
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      • Update Firmware
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      • Ethernet Connectivity Usage
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    • Certificate
      • Apply App Certificates
      • Renew App Certificate
      • App Installation Controls
      • Install CA Certificates
      • Clear Terminal Certificates
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    • Card
      • Contactless Card Distance
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      • Fingerprint Module Usage Guide
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    • Other Development
      • New Android Studio Versions
      • Setup ANDROID HOME
      • App Signing Process
      • Install POS Applications
      • Create First Android App
      • Retrieve Terminal Logs
      • Resolve APK Signature Conflict
      • Obtain Unfiltered Full Log
      • Obtain Terminal Current Location
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      • Get Test APKs
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      • Import Java SDK in C
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      • Get Firmware Version
      • Get Firmware&EMV Version
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      • Use AnyDesk
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      • Integrate Java SDK in Flutter
      • Call AIDL Interface
      • Connect wirelessly
      • Get POS SN
      • UPT development-related
      • Q3 PDA Terminal Barcode Scanner
    • Key Injection
      • Inject Test Keys Remotely
      • Understand DUKPT
      • Understand Master&Session Keys
      • Use TMK KeyLoader POS
      • Understand Remote Key Injection
      • Resolve Serial Timeout
      • Import TMK Error: 74496
    • PINPAD
      • PINPAD Configuration Summary
      • Customize PINPAD GUI
    • TMS/Wizarview
      • TMS Overview
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      • Understand Update Scenarios
      • Understand App Binding Types
      • Apply RMA Maintenance Account
      • Update Firmware Remotely
      • Push APK to Specific Device
      • Set Agent Working Mode
      • Manage APK Prompt Installation
      • Network Control in Agent
      • Push Apps Using Tags
      • Deploy AID/CAPK via TMS
    • EMV
      • What's Tag91
      • What's CAPK
      • Set Issuer Scripts
      • Resolve Detection Priority Conflict
  • Wizarview Open API
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  1. FAQ
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Resolve APK Signature Conflict

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Last updated 1 year ago

Error Explanation:

"An existing package by the same name with a conflicting signature is already installed", this error occurs during APK installation on Android systems for smart POS devices. It indicates a signature conflict with an already installed package of the same name. There are three primary reasons for this error:

  1. Duplicate Package with Different Signature: A different APK with the same package name but a different signature is already installed on the device.

  2. Unsigned APK: The APK you are attempting to install has not been signed.

  3. Invalid Signature: The APK is signed, but the signature is either a debug key or it's not authenticated by the terminal's root certificate.

Resolution Steps:

  1. For the First Reason:

    • Remove the previously installed APK.

    • Then attempt to install the new APK.

  2. For the Second and Third Reasons:

    • Obtain a valid certificate from WizarPOS.

    • For detailed instructions, refer to the guide on .

  3. Verifying Your Keystore:

    • Run the command: keytool '-list -keystore xxxx.jks -v'.

    • Ensure the keystore includes a certificate issued by the terminal owner (default is WizarPOS). For example, a certificate from WizarPOS should have the issuer details like "EMAILADDRESS=support@wizarpos.com, CN=releasetestv1, OU=Testing, O=wizarpos, L=Shanghai, ST=Shanghai, C=CN"

  4. Checking the Alias Name of the Private Key:

    • If multiple private keys exist in your keystore, ensure you select the one that pairs with the certificate you applied for.

Important Notice:

When using an Integrated Development Environment (IDE) tool to sign your app, avoid using the default IDE keystore. Always use a custom keystore for which you have obtained a certified signature.

How to Apply App Certificates