# Troubleshoot "Agent Stopped" Error

### Issue Description

* If a popup dialog appears with the message "...agent stopped...", it indicates that the Wizarview agent has crashed.

### Resolution Steps

1. **Contact Support:**
   * Reach out to WizarPOS for assistance and to obtain the latest Wizarview agent APK.
2. **Current Version:**
   * The latest version of the Wizarview agent, as of this documentation, is 5.3.152.


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